Week 1

Week 1: User Experience Flows
Topics:

•Capturing Business Goals and Strategies
•Diagramming the User Experience
Exercises:

Identify the key task or behavior types and the targets or components of each for the essentials of online banking (e.g., a customer who has saving and checking accounts, uses BillPay, has a bank credit card, and who has a debit/ATM card.) Mapping interaction paths. Creating a single flow diagram that describes multiple paths and user experiences.
Assignment:

Create a user experience flow diagram for the project site (a vacation package planner - see below) and illustrate two (2) different user experiences with it.
Project:

VacationMaker is a fictional web site for assembling complete vacation packages at discount prices. Packages include flight, hotel, car rental, and optional activities and excursions.

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Description of Vacation Maker web site features for class project:

VacationMaker.biz

•Buy or modify prepackaged vacation
•Assemble your own vacation
◦Flight
◦Lodging
◦Transportation
◦Activities
•vacation wizard
◦Prepackaged
◦Recommend options then assemble custom vacation
•read about:
◦Locales (weather, geography, culture, economy, currency, activities)
◦Hotels/Lodging
◦Tours + Guides
•Ratings + Reviews
◦Read & Submit
•Buy/Checkout
•Search
•Account System
◦Create New Login
◦Login
◦Save/Modify Vacation Package / Itinerary
◦Retrieve Vacation Package / Itinerary
◦My Itinerary (You can print this one out, has dates, locations, confirmation codes, etc.))
◦Modify Account Info
•For future reference + recommendations
•Future Features:
◦Travel Journal/Scrapbook Concept